Reading Time: 6 minutesFor the past year, we’ve been told that artificial intelligence is revolutionising productivity—helping us write emails, generate code, and summarise documents. But what if the reality of how people actually use AI is completely different from what we’ve been led to believe? A data-driven study by OpenRouter has just pulled back the curtain on real-world AI usage by analysing over 100 […]
RingCentral Bulgaria partners up with the Technical University of Sofia
Reading Time: 2 minutesAt RingCentral, we believe that progress happens when bright minds have the space and support to explore new ideas. That’s why our partnership with the Technical University of Sofia continues to be one of the initiatives we’re most proud of. This collaboration allows us to support the next generation of tech talent while staying closely […]
Newsweek: Building AI-resilience for the next era of information
Reading Time: 3 minutesArtificial intelligence is transforming the way information is created, summarised, and delivered. For publishers, the shift is already visible. Search engines provide AI-generated overviews, users get answers without clicking, and content is scraped by large language models that train on decades of journalism. In this environment one question remains: How does a publisher survive when […]
Instacart pilots agentic commerce by embedding in ChatGPT
Reading Time: 4 minutesInstacart has deployed an embedded checkout experience within ChatGPT through the emerging Agentic Commerce Protocol. With the deployment, the company is the first partner to launch an app on ChatGPT that offers a complete shopping cycle – from query to payment – without requiring the user to leave the conversation interface. Operationalising agentic commerce The […]
That Time I Tried Explaining HTML and CSS to My 5-Year Old Niece
Reading Time: 7 minutesI would like to tell you what I learned from a five-year old child about HTML and CSS. Just when I opened my code editor and browser and began writing basic HTML boilerplate, my niece walked in. She is tiny and normally very loud, but was standing quietly next to my desk on this particular […]
OpenAI: Enterprise users swap AI pilots for deep integrations
Reading Time: 4 minutesAccording to OpenAI, enterprise AI has graduated from the sandbox and is now being used for daily operations with deep workflow integrations. New data from the company shows that firms are now assigning complex and multi-step workflows to models rather than simply asking for text summaries. The figures illustrate a hard change in how organisations […]
Battling algorithmic bias in digital payments leads to competition win
Reading Time: 3 minutesDigital payments and fintech company Ant International, has won the NeurIPS Competition of Fairness in AI Face Detection. The company says it’s committed to developing secure and inclusive financial services, particularly as deepfake technologies are becoming more common. The growing use of facial recognition in many sectors has highlighted the issue of algorithmic bias in […]
Google, Sony Innovation Fund, and Okta back Resemble AI’s push into deepfake detection
Reading Time: 3 minutesResemble AI has raised US$13 million in a new strategic investment round for AI deepfake detection. The funding brings its total venture investment to US$25 million, with participation from Berkeley CalFund, Berkeley Frontier Fund, Comcast Ventures, Craft Ventures, Gentree, Google’s AI Futures Fund, IAG Capital Partners, and others. The funding comes as organisations are under […]
UK doctors’ surgeries deploying AI in patient care
Reading Time: 3 minutesInTouchNow.ai is now offering doctors surgeries a piece of software designed to modernise phone answering, designed to reduce hold times and create a smoother, more responsive experience for patients and staff. In the UK, many GP (general practice) surgeries’ phone lines are tied up in the mornings as patients try to contact their medical practitioner […]
HTML Web Components Proposal From 1998
Reading Time: < 1 minuteWeb components, as imagined in 1998 from a never-adopted specification: Componentization is a powerful paradigm that allows component users to build applications using ‘building blocks’ of functionality without having to implement those building blocks themselves, or necessarily understand how the building works in fine detail. This method makes building complex applications easier by breaking them down […]
What is a voice AI agent and how does it replace legacy phone systems?
Reading Time: 7 minutesVoice continues to outperform every other service channel. Current customer experience data confirms that when issues are urgent, complex, or critical, people pick up the phone. Customers want immediate, direct answers so their problem can be resolved without delay. And they want to speak in a channel that feels human. This is not just an […]
UK and Germany plan to commercialise quantum supercomputing
Reading Time: 3 minutesThe UK and Germany plan to integrate their science sectors to accelerate the commercialisation of quantum supercomputing technology. Announced on the final day of the German president’s state visit, these joint commitments target the gap between R&D and enterprise application in computing, sensing, and timing. The partnership involves specific funding to fast-track product development and […]
Aluminium OS is the AI-powered successor to ChromeOS
Reading Time: 4 minutesThe convergence of mobile and desktop operating systems is a goal that has remained elusive for big tech firms since the early days of the smartphone. Microsoft’s attempt in the form of Windows Mobile was reaching the end of its road by 2010, and despite Apple’s iOS/iPadOS and macOS moving very slowly towards one another […]
Getting Creative With “The Measure”
Reading Time: 6 minutesI spend an unhealthy amount of time on the typography in my designs, and if you’ve read any traditional typography books, you might remember “the measure.” If not, it’s simply the length of a line of text. But measure means more than that, and once you understand what it represents, it can change how you […]
AWS re:Invent 2025: Frontier AI agents replace chatbots
Reading Time: 4 minutesAccording to AWS at this week’s re:Invent 2025, the chatbot hype cycle is effectively dead, with frontier AI agents taking their place. That is the blunt message radiating from Las Vegas this week. The industry’s obsession with chat interfaces has been replaced by a far more demanding mandate: “frontier agents” that don’t just talk, but […]