Reading Time: 9 minutesOrganizations are shifting from text-based chatbots to voice-enabled AI agents as customer expectations for seamless, natural interactions continue to rise. This evolution reflects a broader trend: 14% of organizations currently prefer to interact with digital workers via voice, a number expected to grow to 23% within two years, signaling both trust in the technology and […]
JavaScript for Everyone: Destructuring
Reading Time: 13 minutesEditor’s note: Mat Marquis and Andy Bell have released JavaScript for Everyone, an online course offered exclusively at Piccalilli. This post is an excerpt from the course taken specifically from a chapter all about JavaScript destructuring. We’re publishing it here because we believe in this material and want to encourage folks like yourself to sign […]
Visa prepares payment systems for AI agent-initiated transactions
Reading Time: 3 minutesPayments rely on a simple model: a person decides to buy something, and a bank or card network processes the transaction. That model is starting to change as Visa tests how AI agents can initiate payments. New work in the banking sector suggests that, in some cases, software agents may soon take on that role. […]
NVIDIA wants enterprise AI agents safer to deploy
Reading Time: 3 minutesThe NVIDIA Agent Toolkit is Jensen Huang’s answer to the question enterprises keep asking: how do we put AI agents to work without losing control of our data and our liability? Announced at GTC 2026 in San Jose on March 16, the NVIDIA Agent Toolkit is an open-source software stack designed to help enterprises and […]
Mastercard keeps tabs on fraud with new foundation model
Reading Time: 4 minutesMastercard has developed a large tabular model (an LTM as opposed to an LLM) that’s trained on transaction data rather than text or images to help it address security and authenticity issues in digital payments. The company has trained a foundation model on billions of card transactions, with the intention of expanding to hundreds of […]
For effective AI, insurance needs to get its data house in order
Reading Time: 3 minutesA report from Autorek, a provider of AI solutions to the insurance industry has produced a report that describes operational drag in companies’ internal processes that not only affect overall efficiency but cause an impediment to the effective implementation of AI in insurance concerns. Insurance Operations & Financial Transformation 2026 [email wall] draws from a […]
7 patient engagement strategies for enterprise healthcare leaders (2026)
Reading Time: 9 minutesLearn how to build patient engagement that reduces no-shows, streamlines operations, and improves margins. Your patients expect Amazon-level convenience, and your board expects better margins. But your staff can’t deliver on either without the right infrastructure. Fragmented communication channels and siloed data frustrate your patients, burn out your teams, cost you revenue, and tank your […]
How to optimize your financial services call center for compliance
Reading Time: 11 minutesLearn how unified communications, voice-first AI, and conversation intelligence help strengthen compliance, reduce risk, and deliver better customer experiences. Every financial services call either builds trust or creates risk. Customer expectations, regulatory requirements, and cost pressures are constant—and navigating them on legacy systems slows everything down. Replacing these systems with the right technology, processes, and […]
Trustpilot partners with AI companies as traditional search declines
Reading Time: 3 minutesTrustpilot is reported to be pursuing partnerships with large eCommerce companies as AI-driven shopping gains traction. In an interview with Bloomberg News [paywall], chief executive Adrian Blair said that AI agents acting on behalf of consumers require lots of information about the businesses they’re willing to interact with. He said the most effective systems will […]
Goldman Sachs sees AI investment shift to data centres
Reading Time: 3 minutesArtificial intelligence investment is entering a more selective phase as companies and investors look beyond early excitement and focus on the data centre infrastructure required to run AI systems. Recent analysis from Goldman Sachs suggests the market is moving toward what the firm describes as a “flight to quality.” In practice, investors are paying closer […]
US Treasury publishes AI risk Guidebook for financial institutions
Reading Time: 4 minutesThe US Treasury has published several documents designed for the US financial services sector that suggest a structured approach to managing AI risks in operations and policy (see subheading ‘Resources and Downloads’ towards the bottom of the link). The CRI Financial Services AI Risk Management Framework (FS AI RMF) comes with a Guidebook [.docx] which […]
What’s !important #7: random(), Folded Corners, Anchored Container Queries, and More
Reading Time: 3 minutesFor this issue of What’s !important, we have a healthy balance of old CSS that you might’ve missed and new CSS that you don’t want to miss. This includes random(), random-item(), folded corners using clip-path, backdrop-filter, font-variant-numeric: tabular-nums, the Popover API, anchored container queries, anchor positioning in general, DOOM in CSS, customizable <select>, :open, scroll-triggered […]
4 Reasons That Make Tailwind Great for Building Layouts
Reading Time: 5 minutesWhen I talk about layouts, I’m referring to how you place items on a page. The CSS properties that are widely used here include: display — often grid or flex nowadays margin padding width height position top, left, bottom, right I often include border-width as a minor item in this list as well. At this […]
NTT DATA and NVIDIA bring enterprise AI factories to production scale
Reading Time: 2 minutesNTT DATA has announced an initiative to deliver NVIDIA-powered platforms designed to give organisations a repeatable, production-ready model for scaling AI. The offering integrates NVIDIA’s GPU-accelerated computing and high-performance networking with NVIDIA AI Enterprise software, including NeMo and NIM Microservices, into a full-stack agentic AI platform that can be deployed in cloud and edge environments. […]
OpenAI’s Frontier puts AI agents in a fight SaaS can’t afford to lose
Reading Time: 4 minutesWhen OpenAI launched Frontier in February, the announcement was described as a platform for enterprise AI agents. What it actually signalled was a challenge to the revenue architecture underpinning the software industry. Frontier is designed to act as a semantic layer in an organisation’s existing systems, connecting data warehouses, CRM platforms, ticketing tools, and internal […]












