Reading Time: 4 minutesMastercard has developed a large tabular model (an LTM as opposed to an LLM) that’s trained on transaction data rather than text or images to help it address security and authenticity issues in digital payments. The company has trained a foundation model on billions of card transactions, with the intention of expanding to hundreds of […]
For effective AI, insurance needs to get its data house in order
Reading Time: 3 minutesA report from Autorek, a provider of AI solutions to the insurance industry has produced a report that describes operational drag in companies’ internal processes that not only affect overall efficiency but cause an impediment to the effective implementation of AI in insurance concerns. Insurance Operations & Financial Transformation 2026 [email wall] draws from a […]
7 patient engagement strategies for enterprise healthcare leaders (2026)
Reading Time: 9 minutesLearn how to build patient engagement that reduces no-shows, streamlines operations, and improves margins. Your patients expect Amazon-level convenience, and your board expects better margins. But your staff can’t deliver on either without the right infrastructure. Fragmented communication channels and siloed data frustrate your patients, burn out your teams, cost you revenue, and tank your […]
How to optimize your financial services call center for compliance
Reading Time: 11 minutesLearn how unified communications, voice-first AI, and conversation intelligence help strengthen compliance, reduce risk, and deliver better customer experiences. Every financial services call either builds trust or creates risk. Customer expectations, regulatory requirements, and cost pressures are constant—and navigating them on legacy systems slows everything down. Replacing these systems with the right technology, processes, and […]
Trustpilot partners with AI companies as traditional search declines
Reading Time: 3 minutesTrustpilot is reported to be pursuing partnerships with large eCommerce companies as AI-driven shopping gains traction. In an interview with Bloomberg News [paywall], chief executive Adrian Blair said that AI agents acting on behalf of consumers require lots of information about the businesses they’re willing to interact with. He said the most effective systems will […]
Goldman Sachs sees AI investment shift to data centres
Reading Time: 3 minutesArtificial intelligence investment is entering a more selective phase as companies and investors look beyond early excitement and focus on the data centre infrastructure required to run AI systems. Recent analysis from Goldman Sachs suggests the market is moving toward what the firm describes as a “flight to quality.” In practice, investors are paying closer […]
US Treasury publishes AI risk Guidebook for financial institutions
Reading Time: 4 minutesThe US Treasury has published several documents designed for the US financial services sector that suggest a structured approach to managing AI risks in operations and policy (see subheading ‘Resources and Downloads’ towards the bottom of the link). The CRI Financial Services AI Risk Management Framework (FS AI RMF) comes with a Guidebook [.docx] which […]
What’s !important #7: random(), Folded Corners, Anchored Container Queries, and More
Reading Time: 3 minutesFor this issue of What’s !important, we have a healthy balance of old CSS that you might’ve missed and new CSS that you don’t want to miss. This includes random(), random-item(), folded corners using clip-path, backdrop-filter, font-variant-numeric: tabular-nums, the Popover API, anchored container queries, anchor positioning in general, DOOM in CSS, customizable <select>, :open, scroll-triggered […]
4 Reasons That Make Tailwind Great for Building Layouts
Reading Time: 5 minutesWhen I talk about layouts, I’m referring to how you place items on a page. The CSS properties that are widely used here include: display — often grid or flex nowadays margin padding width height position top, left, bottom, right I often include border-width as a minor item in this list as well. At this […]
NTT DATA and NVIDIA bring enterprise AI factories to production scale
Reading Time: 2 minutesNTT DATA has announced an initiative to deliver NVIDIA-powered platforms designed to give organisations a repeatable, production-ready model for scaling AI. The offering integrates NVIDIA’s GPU-accelerated computing and high-performance networking with NVIDIA AI Enterprise software, including NeMo and NIM Microservices, into a full-stack agentic AI platform that can be deployed in cloud and edge environments. […]
OpenAI’s Frontier puts AI agents in a fight SaaS can’t afford to lose
Reading Time: 4 minutesWhen OpenAI launched Frontier in February, the announcement was described as a platform for enterprise AI agents. What it actually signalled was a challenge to the revenue architecture underpinning the software industry. Frontier is designed to act as a semantic layer in an organisation’s existing systems, connecting data warehouses, CRM platforms, ticketing tools, and internal […]
E.SUN Bank and IBM build AI governance framework for banking
Reading Time: 4 minutesE.SUN Bank is working with IBM to build clearer AI governance rules for how artificial intelligence can be used inside a bank. The effort reflects a wider shift in finance. Many firms already use AI for fraud checks and credit scoring, and some also use it to handle customer service queries. The new challenge is […]
BMW puts humanoid robots to work in Germany–and Europe’s factories are watching
Reading Time: 4 minutesEurope’s factory floors have a new kind of colleague. BMW Group has deployed humanoid robots in manufacturing in Germany for the first time, launching a pilot project at its Leipzig plant with AEON–a wheeled humanoid built by Hexagon Robotics. It is the first automotive deployment of AEON anywhere in the world, and it marks something of a […]
How multi-agent AI economics influence business automation
Reading Time: 3 minutesManaging the economics of multi-agent AI now dictates the financial viability of modern business automation workflows. Organisations progressing past standard chat interfaces into multi-agent applications face two primary constraints. The first issue is the thinking tax; complex autonomous agents need to reason at each stage, making the reliance on massive architectures for every subtask too […]
Introducing Push to Talk 2.0: A Smarter Way to Connect Your Teams
Reading Time: 4 minutesOn the frontline—whether it’s a hospital ward, a retail floor, or a loading dock—communication is the heartbeat of the operation. But for too long, these teams have been stuck juggling bulky analog radios alongside their smartphones. At RingCentral, we believe the frontline deserves a single, unified tool that works as hard as they do. That’s […]












