Loyal Coder – Code. Learn. Build.

Reading Time: 3 minutesCustomer conversations have always carried valuable signals about sentiment, behavior, and intent. For contact center teams, the challenge has been turning that information into insights that guide decisions and improve performance. For years, conversation data lived in silos across channels and systems. To address that, teams consolidated information into comprehensive dashboards. Visibility improved, but leaders […]

Reading Time: 4 minutesAnthropic has detailed three “industrial-scale” AI model distillation campaigns by overseas labs designed to extract abilities from Claude. These competitors generated over 16 million exchanges using approximately 24,000 deceptive accounts. Their goal was to acquire proprietary logic to improve their competing platforms. The extraction technique, known as distillation, involves training a weaker system on the […]

Reading Time: 2 minutesDisconnected clouds aim to improve AI data governance as businesses rethink their infrastructure under tighter regulatory expectations. Ensuring operational continuity in isolated environments has become increasingly vital for businesses. Facilities lacking continuous internet access face unique constraints where external dependencies become unacceptable. Microsoft recently expanded its capabilities to allow regulated industries and public sectors to […]

Reading Time: 3 minutesAgentic finance AI improves business efficiency and ROI only when deployed with strict governance and clear return on investment targets. A recent FT Longitude survey of 200 finance leaders across the US, UK, France, and Germany showed 61 percent have deployed AI agents merely as experiments. Meanwhile, one in four executives admit they do not […]

Reading Time: 3 minutesBasware has introduced a AI agents in its invoice lifecycle management platform to extend the existing InvoiceAI abilities of the platform. The company positions the agents as a step towards what it calls “Agentic Finance,” a model in which AI systems undertake finance tasks under preset controls. Jason Kurtz, chief executive officer of Basware said: […]

Reading Time: 4 minutesIt’s an open secret (that is, not many people seem to know) that the institutions keeping the global financial system turnig over run code that is ancient, barely understood, and frighteningly hard to replace. Now, AI is finally making that problem solvable – and the market has responded with a reality check for one of […]

Reading Time: 3 minutesAI is moving from experimentation to execution. IT leaders are expanding platforms. CX teams are automating interactions. SMB owners are looking for ways to scale without adding headcount. But one obstacle continues to slow decisions: proving the return. AI often delivers value through time savings, faster response, better conversations, and improved customer experiences. Those gains […]

Reading Time: 6 minutesI got this interesting question in an SVG workshop: “What is the performance difference between an SVG loader and simply rotating an image for a loader?” The choice between Scalable Vector Graphics (SVG) and raster image loaders involves many factors like performance, aesthetics, and user experience. The short answer to that question is: there’s almost […]

Reading Time: 4 minutesA recent demonstration from Mastercard suggests that payment systems may be heading toward a future where software agents, not people, complete purchases. During the India AI Impact Summit 2026, Mastercard showed what it described as its first fully authenticated “agentic commerce” transaction. In the demo, as reported by Times of India, an AI agent searched […]

Reading Time: 4 minutesAI dairy farming has found its most ambitious deployment yet – not in a Silicon Valley lab nor a European agri-tech campus, but in the villages of Gujarat, India, where 36 lakh (3.6 million) women milk producers are now being served by an AI assistant named Sarlaben. Amul, the world’s largest dairy cooperative, has launched […]

Reading Time: 4 minutesPhysical AI – the branch of artificial intelligence that controls robots and industrial machinery in the real world – has a hierarchy problem. At the top, OpenAI and Google are scaling multimodal foundation models. In the middle, Nvidia is building the platforms and tools for physical AI development. And then there is a third camp: […]

Reading Time: 3 minutesAI in the APAC retail sector is transitioning from analytics and pilots into workflows and daily operations. Dense urban stores, high labour churn, and competitive quick-commerce ecosystems are driving the uptake. A Q4 2025 survey by GlobalData found that 45 percent of consumers in Asia and Australasia are very or quite likely to purchase a […]