Reading Time: 3 minutesEvery day, your conversations—with prospects, customers, and even internally—hold the keys to your next big strategic move. But finding those keys quickly and knowing what actions to take across thousands of interactions can feel impossible. Not anymore. We built Insights to turn that conversational data into clear, actionable intelligence. What is Insights? Insights is a […]
What’s new in RingCentral AI Receptionist: The front door to smarter customer engagement
Reading Time: 5 minutesEvery call is a moment that matters. It could be a new customer ready to buy, a client who needs reassurance, or a patient looking for help. But when your team is juggling endless calls, back-to-back appointments, and manual follow-ups, even the most dedicated business can miss a few of those moments. RingCentral AI Receptionist […]
The “Most Hated” CSS Feature: tan()
Reading Time: 8 minutesLast time, we discussed that, sadly, according to the State of CSS 2025 survey, trigonometric functions are deemed the “Most Hated” CSS feature. That shocked me. I may have even been a little offended, being a math nerd and all. So, I wrote an article that tried to showcase several uses specifically for the cos() and sin() functions. Today, […]
OpenAI spreads $600B cloud AI bet across AWS, Oracle, Microsoft
Reading Time: 3 minutesOpenAI is on a spending spree to secure its AI compute supply chain, signing a new deal with AWS as part of its multi-cloud strategy. The company recently ended its exclusive cloud-computing partnership with Microsoft. It has since allocated a reported $250 billion back to Microsoft, $300 billion to Oracle, and now, $38 billion to […]
AI browsers are a significant security threat
Reading Time: 4 minutesAmong the explosion of AI systems, AI web browsers such as Fellou and Comet from Perplexity have begun to make appearances on the corporate desktop. Such applications are described as the next evolution of the humble browser, and come with AI features built in; they can read and summarise web pages – and, at their […]
From ambition to accountability: Quantifying AI ROI in strategy
Reading Time: 2 minutesFor many UK executives, AI investment has become a necessity, not an experiment in innovation. Boards now demand evidence of measurable impact – whether through efficiency gains, revenue growth, or reduced operational risk. Yet, as Pete Smyth, CEO of Leading Resolutions notes, many SMEs treat AI as an exploratory exercise, not a structured business strategy. […]
DevOps for AI: Continuous deployment pipelines for machine learning systems
Reading Time: 3 minutesAI’s effects on continuous development and deployment pipelines are becoming difficult to ignore. However, decision-makers in software development functions need to consider a broad range of elements when considering the uses of the technology. The challenges of deploying AI at scale Deploying artificial intelligence isn’t the same as deploying, for example, a web app. Traditional […]
Getting Creative With Small Screens
Reading Time: 8 minutesOver the past few months, I’ve explored how we can get creative using well-supported CSS properties. Each article is intended to nudge web design away from uniformity, toward designs that are more distinctive and memorable. One bit of feedback from Phillip Bagleg deserves a follow up: Andy’s guides are all very interesting, but mostly impractical […]
Pure CSS Tabs With Details, Grid, and Subgrid
Reading Time: 6 minutesMaking a tab interface with CSS is a never-ending topic in the world of modern web development. Are they possible? If yes, could they be accessible? I wrote how to build them the first time nine long years ago, and how to integrate accessible practices into them. Although my solution then could possibly still be […]
CSS Animations That Leverage the Parent-Child Relationship
Reading Time: 4 minutesModern CSS has great ways to position and move a group of elements relative to each other, such as anchor positioning. That said, there are instances where it may be better to take up the old ways for a little animation, saving time and effort. We’ve always been able to affect an element’s structure, like […]
An Introduction to JavaScript Expressions
Reading Time: 10 minutesEditor’s note: Mat Marquis and Andy Bell have released JavaScript for Everyone, an online course offered exclusively at Piccalilli. This post is an excerpt from the course taken specifically from a chapter all about JavaScript expressions. We’re publishing it here because we believe in this material and want to encourage folks like yourself to sign […]
Turn each call into an opportunity: Introducing Office@Hand AI Receptionist
Reading Time: 3 minutesImagine a customer calling an automotive shop at 7 p.m. on a Wednesday. They need to book an urgent appointment because of a malfunctioning car and an upcoming road trip, but it’s after business hours. The phone rings, and then a generic voicemail message kicks in. The customer is unable to make an appointment and, […]
Building a Honeypot Field That Works
Reading Time: 4 minutesHoneypots are fields that developers use to prevent spam submissions. They still work in 2025. So you don’t need reCAPTCHA or other annoying mechanisms. But you got to set a couple of tricks in place so spambots can’t detect your honeypot field. Use This I’ve created a Honeypot component that does everything I mention below. […]
Sequential linear() Animation With N Elements
Reading Time: 8 minutesLet’s suppose you have N elements with the same animation that should animate sequentially. The first one, then the second one, and so on until we reach the last one, then we loop back to the beginning. I am sure you know what I am talking about, and you also know that it’s tricky to […]
Masonry: Watching a CSS Feature Evolve
Reading Time: 7 minutesYou’ve probably heard the buzz about CSS Masonry. You might even be current on the ongoing debate about how it should be built, with two big proposals on the table, one from the Chrome team and one from the WebKit team. The two competing proposals are interesting in their own right. Chrome posted about its […]