Reading Time: 3 minutesMany companies are still working out how to use AI in a steady and practical way, but a small group is already pulling ahead. New research from NTT DATA outlines a playbook that shows how these “AI leaders” set themselves apart through strong plans, firm decisions, and a disciplined approach to building and using AI […]
Accenture and Anthropic partner to boost enterprise AI integration
Reading Time: 4 minutesAccenture and Anthropic are setting out to boost enterprise AI integration with a newly-expanded partnership. While 2024 was defined by corporate curiosity regarding Large Language Models (LLMs), the current mandate for business leaders is operationalising these tools to achieve a return on investment. The new Accenture Anthropic Business Group combines Anthropic’s model capabilities with Accenture’s […]
AI virtual agents: The future of financial services internal operations
Reading Time: 4 minutesAs financial services organizations evolve in an era of digital transformation, they face pressing challenges in creating efficient, scalable, and seamless internal operations. Whether it’s managing IT tickets, addressing HR requests, or simplifying benefits inquiries, employees often encounter delays when seeking support, and internal teams struggle to keep pace with increasing demands. Enter AI virtual […]
CSS Wrapped 2025
Reading Time: < 1 minuteThe Chrome Dev Team recaps the new CSS features that shipped in Google Chrome this past year in one amazingly designed webpage. They cover new functionality for creating more customizable components, next-gen interactions, and optimizing ergonomics. We’ve been tracking many of these features as well: The Interest Invoker API and Invoker Commands enable us to […]
Fit width text in 1 line of CSS
Reading Time: 2 minutesFrom Adam, prototyped in Chrome Canary 145: h1 { text-grow: per-line scale; } Danny discussed this a while back when looking at different approaches for fitting text to a container, spelling out the syntax (text-shrink included) that you can find in Roma Komarov’s explainer: text-grow: <fit-target> <fit-method>? <length>?; text-shrink: <fit-target> <fit-method>? <length>?; <fit-target> per-line: For text-grow, […]
2026 RingCentral predictions: The year AI truly clicks
Reading Time: 7 minutes2025 marked the year when organizations began to adopt AI broadly. 2026 will be the year they confront a new reality that using AI and benefiting from it are not the same thing. In partnership with Opinium Research, we recently surveyed 2,000 IT, HR, and CX decision-makers (manager level and above) from the US and […]
OpenAI targets AI skills gap with new certification standards
Reading Time: 3 minutesAdoption of generative AI has outpaced workforce capability, prompting OpenAI to target the skills gap with new certification standards. While it’s safe to say OpenAI’s tools have reached mass adoption, organisations struggle to convert this usage into reliable output. To address this, OpenAI has announced ‘AI Foundations,’ a structured initiative designed to standardise how employees […]
How people really use AI: The surprising truth from analysing billions of interactions
Reading Time: 6 minutesFor the past year, we’ve been told that artificial intelligence is revolutionising productivity—helping us write emails, generate code, and summarise documents. But what if the reality of how people actually use AI is completely different from what we’ve been led to believe? A data-driven study by OpenRouter has just pulled back the curtain on real-world AI usage by analysing over 100 […]
RingCentral Bulgaria partners up with the Technical University of Sofia
Reading Time: 2 minutesAt RingCentral, we believe that progress happens when bright minds have the space and support to explore new ideas. That’s why our partnership with the Technical University of Sofia continues to be one of the initiatives we’re most proud of. This collaboration allows us to support the next generation of tech talent while staying closely […]
Newsweek: Building AI-resilience for the next era of information
Reading Time: 3 minutesArtificial intelligence is transforming the way information is created, summarised, and delivered. For publishers, the shift is already visible. Search engines provide AI-generated overviews, users get answers without clicking, and content is scraped by large language models that train on decades of journalism. In this environment one question remains: How does a publisher survive when […]
Instacart pilots agentic commerce by embedding in ChatGPT
Reading Time: 4 minutesInstacart has deployed an embedded checkout experience within ChatGPT through the emerging Agentic Commerce Protocol. With the deployment, the company is the first partner to launch an app on ChatGPT that offers a complete shopping cycle – from query to payment – without requiring the user to leave the conversation interface. Operationalising agentic commerce The […]
That Time I Tried Explaining HTML and CSS to My 5-Year Old Niece
Reading Time: 7 minutesI would like to tell you what I learned from a five-year old child about HTML and CSS. Just when I opened my code editor and browser and began writing basic HTML boilerplate, my niece walked in. She is tiny and normally very loud, but was standing quietly next to my desk on this particular […]
OpenAI: Enterprise users swap AI pilots for deep integrations
Reading Time: 4 minutesAccording to OpenAI, enterprise AI has graduated from the sandbox and is now being used for daily operations with deep workflow integrations. New data from the company shows that firms are now assigning complex and multi-step workflows to models rather than simply asking for text summaries. The figures illustrate a hard change in how organisations […]
Battling algorithmic bias in digital payments leads to competition win
Reading Time: 3 minutesDigital payments and fintech company Ant International, has won the NeurIPS Competition of Fairness in AI Face Detection. The company says it’s committed to developing secure and inclusive financial services, particularly as deepfake technologies are becoming more common. The growing use of facial recognition in many sectors has highlighted the issue of algorithmic bias in […]
Google, Sony Innovation Fund, and Okta back Resemble AI’s push into deepfake detection
Reading Time: 3 minutesResemble AI has raised US$13 million in a new strategic investment round for AI deepfake detection. The funding brings its total venture investment to US$25 million, with participation from Berkeley CalFund, Berkeley Frontier Fund, Comcast Ventures, Craft Ventures, Gentree, Google’s AI Futures Fund, IAG Capital Partners, and others. The funding comes as organisations are under […]