Reading Time: 3 minutesMicrosoft is forming a new team to research superintelligence and other advanced forms of artificial intelligence. Mustafa Suleyman, who leads Microsoft’s AI division overseeing Bing and Copilot, announced the creation of the MAI Superintelligence Team in a blog post. He said he will head the group and that Microsoft plans to put “a lot of […]
Nvidia AI chip ban: Can tech giants navigate a geopolitical zero-sum game?
Reading Time: 5 minutesWhen Nvidia CEO Jensen Huang initially told the Financial Times that China would “win the AI race” before softening his stance, it crystallised a predicament that’s been years in the making. The world’s most valuable chipmaker now finds itself caught between two superpowers, each wielding the Nvidia AI chip ban as a weapon in a broader technological […]
Exclusive: Dubai’s Digital Government chief says speed trumps spending in AI efficiency race
Reading Time: 5 minutesWhen Dubai launched its State of AI Report in April 2025, revealing over 100 high-impact AI use cases, the emirate wasn’t just showcasing technological prowess—it was making a calculated bet that speed, not spending, would determine which cities win the global race for AI-powered governance. In an exclusive interview, Matar Al Hemeiri, Chief Executive of Digital Dubai […]
Is AI in a bubble? Succeed despite a market correction
Reading Time: 3 minutesAmid pressure to deploy generative and agentic solutions, a familiar question is surfacing: “Is there an AI bubble, and is it about to burst?” For many organisations, this new wave of generative and agentic AI is still very much in experimental stages. The primary focus, and the low-hanging fruit, has been internal. Most businesses are […]
RingCentral Bulgaria receives two Career Show awards
Reading Time: < 1 minuteThe Career Show Awards recognizes the best practices in attracting, retaining, and developing talent. It showcases the most innovative, creative, and effective strategies for people management and employer branding in Bulgaria. In the competitive 2025 edition, RingCentral Bulgaria was recognized with two awards that directly reflect our passion and commitment. We received Silver for the”Feedback […]
Apple plans big Siri update with help from Google AI
Reading Time: 4 minutesApple is planning to use a custom version of Google’s Gemini model to support a major upgrade to Siri, according to Bloomberg’s Mark Gurman. The company may pay Google about $1 billion each year for access to technology that can create summaries and handle planning tasks. Bloomberg says Apple will run the custom model on […]
Keep CALM: New model design could fix high enterprise AI costs
Reading Time: 3 minutesEnterprise leaders grappling with the steep costs of deploying AI models could find a reprieve thanks to a new architecture design. While the capabilities of generative AI are attractive, their immense computational demands for both training and inference result in prohibitive expenses and mounting environmental concerns. At the centre of this inefficiency is the models’ […]
The enemy within: AI as the attack surface
Reading Time: 4 minutesBoards of directors are pressing for productivity gains from large-language models and AI assistants. Yet the same features that makes AI useful – browsing live websites, remembering user context, and connecting to business apps – also expand the cyber attack surface. Tenable researchers have published a set of vulnerabilities and attacks under the title “HackedGPT”, […]
Buzzing with purpose: RingCentral Bulgaria adopts a beehive
Reading Time: < 1 minuteContributing to your local community is an essential part of building a strong, supportive, and sustainable environment. At RingCentral Bulgaria, we recently adopted a beehive! A small but significant way to support local beekeepers and foster a culture of meaningfulness among our colleagues. Choosing our hive was an adventure of its own. We set out […]
Flawed AI benchmarks put enterprise budgets at risk
Reading Time: 5 minutesA new academic review suggests AI benchmarks are flawed, potentially leading an enterprise to make high-stakes decisions on “misleading” data. Enterprise leaders are committing budgets of eight or nine figures to generative AI programmes. These procurement and development decisions often rely on public leaderboards and benchmarks to compare model capabilities. A large-scale study, ‘Measuring what […]
ClinCheck Live brings AI planning to Invisalign dental treatments
Reading Time: 2 minutesAlign Technology, a medical device company that designs, manufactures, and sells the Invisalign system of clear aligners, exocad CAD/CAM software, and iTero intra-oral scanners, has unveiled ClinCheck Live Plan, a new feature in its Invisalign digital dental treatment planning. ClinCheck Live Plan is designed to automate the creation of an initial Invisalign treatment plan that’s […]
Meet RingCentral AVA: The AI virtual assistant built for how you work
Reading Time: 4 minutesToday, we’re introducing RingCentral AVA, a fully integrated AI virtual assistant that helps employees stay focused, connected, and productive. AVA connects conversations, content, and workflows across the entire RingEX platform, bringing voice, video, and messaging together in one seamless experience. It captures details automatically, summarizes what matters, and helps teams act faster, all within the […]
RingCentral bolsters RingEX with new customer engagement solutions
Reading Time: 3 minutesNew Customer Engagement Bundle introduces advanced queue management and SMS shared inbox capabilities to power informal contact centers. The new offering captures growing customer engagement demand at the intersection of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Included in this new release are new paid add-ons for RingEX customers […]
RingCentral unveils RingWEM: An AI-powered workforce engagement management suite
Reading Time: 4 minutesRingWEM includes native AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording Today we announced RingWEM, a next-generation Workforce Engagement Management offering that leverages and extends the recent acquisition of CommunityWFM workforce management. This new comprehensive solution complements RingCentral’s native cloud contact center, RingCX, by adding powerful capabilities for agent performance, customer […]
Introducing Insights: Turn your conversations into business intelligence
Reading Time: 3 minutesEvery day, your conversations—with prospects, customers, and even internally—hold the keys to your next big strategic move. But finding those keys quickly and knowing what actions to take across thousands of interactions can feel impossible. Not anymore. We built Insights to turn that conversational data into clear, actionable intelligence. What is Insights? Insights is a […]