AI is moving from experimentation to execution. IT leaders are expanding platforms. CX teams are automating interactions. SMB owners are looking for ways to scale without adding headcount.

But one obstacle continues to slow decisions: proving the return.

AI often delivers value through time savings, faster response, better conversations, and improved customer experiences. Those gains are real, but they are not always easy to translate into a clear financial model. Data lives in different systems. Baselines are unclear. And too many ROI models rely on generic assumptions that do not reflect how a specific business actually operates.

The result is hesitation. Teams see the potential, yet struggle to build a business case strong enough to move forward with confidence.

That is why we built the RingCentral AI ROI Calculator.

Turning AI use cases into real business impact

The RingCentral AI ROI Calculator is a self-guided tool designed to help organizations quantify the financial impact of AI across their communications and customer engagement operations.

Rather than focusing on individual features or abstract benchmarks, the calculator centers on high-impact business challenges organizations are actively trying to solve. These include:

• Managing inbound demand without increasing headcount
• Reducing customer wait times and abandoned calls
• Improving visibility into customer conversations
• Eliminating manual post-call work and follow-up tasks
• Identifying revenue opportunities hidden in everyday interactions

Users answer a short set of questions about their current call volumes, staffing structure, response times, and workflow inefficiencies. From there, the calculator models the operational and financial impact of improving those areas through intelligent automation and conversation intelligence.

The results reflect your environment, not generic industry averages. Outcomes are based on how your business runs today and how AI-driven solutions can optimize those workflows.

Whether you are looking to scale service operations, increase responsiveness, improve coaching and quality management, or unlock revenue insights from customer conversations, the calculator translates those operational improvements into measurable financial outcomes executives can act on.

What measurable AI impact looks like

This approach reflects what we are already seeing in the market. Customers using RingCentral AI are achieving measurable ROI today.

Keller Interiors uses RingCentral AI Receptionist to manage more than 2,000 calls every week, reducing average customer wait times from 12 minutes to just 90 seconds.

GetPipe.com streamlines inbound calls with AI Receptionist by resolving 92 percent of inquiries and automating 90 percent of all calls.

MedCare Equipment Company is saving more than 92 percent of the time previously spent on call reviews after deploying AI Conversation Expert.

And The Pest Rangers achieved a 25 percent increase in recurring revenue by using AI Conversation Expert to better understand customer conversations and improve follow-up.

These results are not theoretical. They are the outcome of applying AI to real operational challenges at scale.

Move from curiosity to a confident business case

For IT leaders, it provides a clearer way to justify AI investments with quantified operational impact.

For CX leaders, it connects automation and conversation intelligence to measurable service improvements and revenue growth.

For SMB owners, it shows how AI can scale customer engagement without proportionally increasing costs.

Most importantly, it replaces guesswork with data-driven projections tailored to your inputs.

If you are exploring how AI could improve inbound call handling, accelerate post-call workflows, or generate new revenue opportunities, you no longer need to rely on assumptions.

You can build a clearer, faster business case in minutes.

Try the RingCentral AI ROI Calculator and see what measurable AI impact could look like for your organization.